Even if a customer receives a refund, the driver still gets paid. According to anecdotes from Dashers online, DoorDash or the ...

DoorDash (NASDAQ: DASH) today released its 2023 Community Impact Report, which demonstrates that DoorDash helps merchants by increasing their profits and rea ...

According to The New York Times, the way DoorDash’s payment structure previously worked was that if a driver got a guaranteed base rate of $6.85 for an order, but the customer tipped $3, the ...

Building Customer Loyalty — Nearly three-quarters of DoorDash’s consumers (73%) used the app to order from restaurants they would not have otherwise tried, and of these consumers nine-in-10 ...

DoorDash’s first quarter saw a negative market reaction, reflecting disappointment with revenue coming in below Wall Street expectations despite robust year-over-year growth. Management pointed to ...

Scholes said he had been in customer service roles his entire life and would never treat someone that way. Angelov - stock.adobe.com You are viewing 1 of 4 images Previous Image Next Image ...

A customer has gone viral after exposing the “hidden cost” of ordering DoorDash delivery via restaurant apps. In the TikTok, which has amassed 506,000 views, @jrosenix asked, “Are y’all ...

Screenshots of a DoorDash driver's message about having "advice" for a customer prompted Redditors to speculate Sabrina Weiss is the Editorial Assistant of PEOPLE's food department. She writes the ...

In its annual economic impact report, DoorDash said its platform enabled more than 7 million drivers (“dashers”) to earn over $16 billion, while small businesses made upwards of $40 billion in ...

DoorDash settled on the customer-first approach by choosing to refund all the customers after a service meltdown during a Stanford football game, at the cost of 40% of the founder’s bank balances.

First-ever Community Impact Report from DoorDash Canada shows one in 10 local merchants would not be in business without the platform TORONTO--(BUSINESS WIRE)-- According to DoorDash Canada’s ...