Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own ...

A Korean chatbot named Iruda was manipulated by users to spew hate speech, leading to a large fine for her makers — and ...

US Defense Department employees connected their work computers to Chinese servers to access DeepSeek’s new AI chatbot for at least two days before the Pentagon moved to shut off access, according to a ...

We put its chatbot to the test in New York on Tuesday and Wednesday, asking it a battery of questions on sensitive topics ...

Italy’s data protection authority has blocked use of Chinese tech startup DeepSeek’s AI application to protect Italians’ data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Reuters.com is your online source for the latest news stories and current events, ensuring our readers up to date with any ...

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff up.

Leaders at Microsoft and Meta told investors that China’s DeepSeek doesn’t harm their businesses and that they will still ...

DeepSeek’s disruption signals that the U.S. needs more competition, not Big Tech dominance, to be the world's AI leader ...