Frequent flyers have spent years staying loyal to airlines. Now airlines are giving them ‘the middle finger’
Some of the world’s major airline loyalty programs are going through major changes that appear to prioritize high-spending ...
Major US airlines challenge Biden-era DOT wheelchair accessibility rule
The DOT's Biden-era rule protecting travelers with mobility devices is being brought to court by major U.S. airlines.
Airlines seek to overturn Biden rules for travelers with wheelchairs
Airlines are seeking to undo Biden administration rules that required enhanced training for workers and protection for ...
Airlines look to remove consumer protections for travelers who use wheelchairs
Trade group for American, Delta, JetBlue, Southwest and United say carriers are mishandling fewer passenger wheelchairs.
How United Airlines aims to heighten customer loyalty
United said its loyalty program, which is already growing at a record pace, will get a further lift when it introduces Elon ...
Mother Jones4d
Airlines Sue to Avoid Consequences for Breaking Disabled Travelers’ Wheelchairs
In addition to the new rule, the Department of Transportation also fined American Airlines $50 million last October for its ...
The government is employing fewer people and they're traveling less. United Airlines could lose millions of dollars.
Government employee travel, which makes up 2% of the company's business, "has fallen off" after the inauguration, United ...
American Airlines Joins Rivals in Integrating Apple AirTags to Track Lost Bags
Key Takeaways American Airlines passengers who place Apple AirTags in their luggage will be able to submit location ...
After pullback, American Airlines says it will fly more out of O’Hare this year
The carrier will fly to nine new domestic and international cities from Chicago in 2025 and use larger planes, American ...
Why United Airlines Strategically Doesn't Need New York-JFK
Find out why United Airlines chose not to compete for its position at JFK but decided to dominate at EWR, its biggest Eastern ...
United Airlines Just Shared a Surprising Customer Insight, and I Had to Think Through Whether It’s Depressing or Inspiring
The answer might surprise you—and make you think of an opportunity. Think about the last flight you took. Did the other ...
Crain's Chicago Business3d
American Airlines makes a big move at O'Hare
American Airlines isn’t giving up on O’Hare International Airport. The Fort Worth, Texas-based carrier says it will operate ...