Microsoft has revealed that it saved over $500 million in its customer service division last year by deploying AI-powered agents across its service centers.

GFT Technologies has acquired Megawork, a Brazil-based SAP consultancy focused on sectors like manufacturing, pharmaceuticals ...

Overtime is an open secret in India’s IT sector. That's something everyone knows, but no one cares about. But IT workers are ...

In a corporate spying lawsuit alleging encrypted communications, under-the-table cryptocurrency payments and a secretive ...

Nortal has acquired Nearsure, a nearshore IT provider headquartered in the U.S., marking a significant expansion of its ...

Amid surging hype around artificial intelligence, CIOs remain measured in their approach, according to a new survey by Experis.