The truth is, real cost savings don't come from managing or containing contact drivers more efficiently; they come from eliminating those drivers altogether. Solve the underlying problems that make ...

DataRobot accelerates secure deployment of AI agents and applications with NVIDIA Enterprise AI Factory-validated design inclusion.

IntelePeer's next-generation agentic AI taps into its full-stack platform with its proprietary voice network seamlessly connecting AI and live agents. When working with IntelePeer's SmartAnalytics ...

AddSecure, a provider of IoT connectivity and end-to-end solutions, has acquired GroupTalk, a provider of cloud-based push-to-talk (PTT) solutions. Financial terms of the deal were not disclosed.

Responsive, a provider of strategic response management (SRM) solutions, today unveiled its Spring 2025 Release, which includes the new Agent Studio, a no-code environment for building custom AI ...

Here are a few ways in which flexible scheduling can be applied: ...

Amplitude and Twilio have partnered to help businesses unify their customer data, uncover behavioral insights, and deliver personalized digital experiences at scale.

Reputation's AI-first evolution empowers companies with deeper insights, broader reach, and future-ready infrastructure.

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

Informatica, a cloud data management company, today at its Informatica World conference in Las Vegas, launched CLAIRE GPT, CLAIRE Copilot, and generative artificial intelligence blueprints for major ...

Zoho has deepened its customer experience platform with generative AI and workflow orchestration capabilities powered by Zia.

Kore.ai is partnering with Amazon Web Services (AWS) and integrated its agent AI platform and business solutions with AWS services like Amazon Bedrock, Amazon Q, and Amazon Connect. The Kore.ai Agent ...